As you know, COVID-19 is spreading across the world and many are taking extra precautions to try and mitigate the risk. Thankfully, we do have some guidance on how each of us can help. The first thing we need to do is take it seriously. This is a... (Read More)

If you’re hiring for help in your leasing office, one simple question can make the difference between hiring a rockstar or a dud. “Do you talk to strangers?” Ask the prospective employee about a conversation with a stranger. It’s a good... (Read More)

Three digits can make or break someone's day. A new scoring model could change how credit scores are calculated. You'll want to stay abreast of these developments, as these updates could impact applicants’ ability to qualify for a lease and access... (Read More)

Are you struggling with high turnover or low occupancy in your rental units? Your strategy (or lack-thereof) may be to blame. Your marketing should be active, not passive. Hint: a basic "for rent" sign won't do. Following are effective and creative... (Read More)

One bad apple can really put a damper on things. Yes, it's true — failing to properly screen your rental applicants can really cost you in more ways than one. So how do you avoid falling prey to such a disaster? Look no further than this list... (Read More)

One of the biggest benefits of hiring a property management company is that you can lean on them to handle day-to-day rental operations. This allows you, the property owner, to focus efforts on boosting profits, instead of handling the minutiae or... (Read More)

The best property managers are concerned with providing a stellar customer service experience to tenants of all abilities. The Americans with Disabilities Act (ADA) “prohibits discrimination against individuals with disabilities in all areas of... (Read More)

Advertising a rental property vacancy can seem like a tall order. After all, most experts say you only have seven seconds to capture a reader's attention with an ad before they move on. With such constraints, it’s critical to choose your words... (Read More)

While you may be a landlord because you're motivated by the income opportunity, you can't approach the tenant relationship as such. The relational aspect can't be overstated. You need to treat it as more than a business transaction. Here's how to do... (Read More)